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Workplace Training & Development

Empowering Workplace Collaboration & Resilience

Mediation serves as a transformative tool both for individuals and the entire organisation within the workplace. For individuals, it provides a confidential and supportive space to address conflicts, fostering personal growth, improved communication, and a better understanding of conflict dynamics. This not only enhances an individual’s resilience and interpersonal skills but also contributes to a more balanced and harmonious life. On a broader scale, mediation cultivates a positive work atmosphere, aligning with the company’s ethos of open communication and conflict resolution. It empowers HR personnel with essential mediation skills, allowing them to guide discussions, uphold relationships, and transform conflicts into opportunities for positive change. This, in turn, fosters a united and empathetic workplace culture, reducing tension, promoting collaboration, and contributing to the overall well-being and success of the organisation.

Andrea ONeill ACON conflict resolution Dublin Ireland

Everyones jouney is unique but I am here to guide you

Action Planning

Together, we’ll create a personalised roadmap for resolution, empowering you with practical steps towards a brighter future.

Enhancing Confidence

I’ll be with you every step, guiding you to regain confidence and assert yourself in challenging situations.

Finding a Balance

Let’s explore strategies to restore harmony amidst conflicts, helping you thrive in all areas of life. Mindset change.

Ongoing Support

Beyond resolution, I’ll provide continuous support, resources, and a listening ear for your long-term success.

Workplace & corporate mediation & training

Andrea ONeill ACON conflict resolution Dublin Ireland

Who can benefit from workplace mediation & training?

Individuals, Companies & Schools.

Corporate mediation is a valuable resource that can benefit both employees and the organization as a whole. Individuals at all levels, from entry-level staff to executives, can gain valuable insights and skills to navigate workplace conflicts more effectively. Employees benefit by developing enhanced communication skills, greater empathy, and the ability to collaboratively resolve issues, contributing to their personal growth and job satisfaction.

For the organization, the benefits are equally significant. HR personnel equipped with mediation skills can effectively manage conflicts, preserving relationships and maintaining a positive work environment. This, in turn, leads to increased productivity, reduced turnover, and a stronger, more resilient corporate culture. Moreover, a workplace that invests in understanding conflict dynamics and trauma sensitivity fosters a supportive atmosphere, enhancing employee well-being and contributing to a workplace culture that attracts and retains top talent. In essence, corporate mediation benefits both individuals and the organization by promoting a harmonious, collaborative, and thriving work environment.

Programmes & Training

Mediation Skills for HR Personnel

Embracing mediation skills is a vital asset for HR teams. In the ever-evolving work landscape, conflicts may arise. With these skills, HR professionals can gently guide discussions, nurturing solutions that uphold relationships and harmony. These abilities empower HR staff to foster open conversations, ease misconceptions, and cultivate a workplace where conflicts become chances for positive change. By encouraging teamwork and empathy, mediation skills enhance HR’s role in nurturing a warm and united work atmosphere.

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Understanding Conflict for Staff

Nurturing staff’s understanding of conflict can cultivate a more harmonious work environment. It promotes empathy, effective communication, and skillful conflict resolution. As employees grasp the dynamics of conflict, they engage in disagreements with sensitivity, fostering collaboration and creativity. This not only reduces tension but also paves the way for personal growth and mutual support, enriching not only their professional lives but also enhancing their ability to navigate conflicts outside of work, leading to the opportunity for more harmonious relationships and a more balanced life.

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Understanding Trauma in the workplace

Trauma training is a vital asset in the workplace, fostering a culture of understanding, sensitivity and support. Equipped with this training, employees gain the tools to understand, respond, and provide assistance to colleagues who may have experienced trauma. By creating a safe and empathetic environment, businesses enhance employee well-being, build trust, and contribute to a more resilient and compassionate work community.

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My Approach


I make workplace mediation easy and accessible for you. We’ll have an initial consultation to explain the process and answer your questions. Then, we’ll schedule mediation sessions at a location and time that works best for your colleagues, so you can participate comfortably.


I create a safe and supportive environment so that everyone can speak openly. Together, we’ll develop better communication and problem-solving skills. By finding common ground and working towards creative solutions, we’ll rebuild relationships and reduce stress.


I’ll be there for you every step of the way, providing ongoing support. I’ll help manage emotions, encourage respectful discussions, and ensure that everyone’s voice is heard. Together, we’ll navigate the complexities and dynamics and find a resolution that benefits everyone.

Get in touch

I am here to help.  I have worked with many companies throughout |Ireland. Your story will most likely be one I have heard many times. The first positive step is raising your hand and asking for help.


Request a call back

Your questions answered

What is the role of corporate mediation in resolving workplace conflicts?

Corporate mediation plays a crucial role in resolving workplace conflicts by providing a structured and confidential process where trained mediators facilitate open communication between parties. This process empowers individuals to collaboratively find solutions, fostering a harmonious work environment.

Who can benefit from corporate mediation services in the workplace?

Corporate mediation services benefit employees at all levels, from frontline staff to leadership. It equips individuals with valuable conflict resolution skills, enhances communication, and contributes to a positive workplace culture. Additionally, HR professionals benefit from specialized mediation training, enabling them to guide discussions and transform conflicts into opportunities for positive change.

How does corporate mediation contribute to overall organizational success?

Corporate mediation contributes to organizational success by mitigating conflicts, reducing tension, and fostering a collaborative and resilient workplace culture. It empowers employees to navigate disagreements with sensitivity and promotes a supportive environment, ultimately enhancing employee well-being, job satisfaction, and overall productivity.